Touchstone Psychology - Irina Wen, PhD
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FAQs: Touchstone Psychology, original painting by Irina Wen, PhD
I hold true that change and healing are always possible

Are you seeing clients online or in-person?

I see clients online as well as in person. I offer online sessions to people in the states of NY, NJ, and FL. In person appointments are available in Manhattan, as well as Warwick, NY and greater Orange County. 

How frequent are the sessions, how long do they last?

Individual therapy sessions typically last 45 minutes; couples therapy sessions typically last 60 minutes. Most people I see for individual or couples therapy attend therapy weekly, some prefer sessions every-other week, and some occasionally seek a second appointment in the same week when needed. We will work together to determine the most optimal frequency of sessions that is right for you.

How long does therapy last?

The length of time varies per person or couple. During our work together, we continuously check-in to see how you feel that you are progressing with your goals. 

What are your fees and do you take insurance?

My fees are in line with other New York based therapists. Contact me for details.

I’m not an in-network provider with most insurance plans. The people who see me pay me out of pocket at the time services are rendered. Upon your request, I can provide you with a receipt that you can submit to your insurance for receiving out-of-network reimbursement. I recommend that you contact your insurance carrier to inquire about your out-of-network benefits and reimbursement rates for behavioral health services, including telehealth coverage. I make no guarantees about the level of reimbursement you may receive.

​​I am an in-network provider for insurance panels (United Healthcare and BCBS) offered through 
NYU Langone to NYU Langone employees.

What’s your cancellation policy?

I understand that at times you might need to cancel or reschedule our sessions. Your session time is reserved especially for you and so I request that you offer me notice to avoid fees. I request a 48 hour cancellation notice. Therapy sessions canceled with less than 48-hours’ notice will be charged the full session fee.
All therapy appointments are conducted virtually, using a confidential platform.  ​​
To schedule an appointment, call 646.455.3449 or contact me
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Offering Virtual Therapy to Residents of ​New York, New Jersey and Florida.
In-person appointments are available in Manhattan, and Warwick, NY and greater Orange County 
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  • About
    • Blog
    • FAQs
    • Resources
    • Testimonials
  • Couples Therapy
    • Premarital Couples Therapy
  • Individual Therapy
    • Trauma Therapy
  • For Professionals
  • Contact